Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Tape measure
- Power drill (optional for wall mounting)
- Cable management accessories
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack and Inspect: Carefully remove all packaging materials and inspect the TV for any damage during shipping.
- Attach Stand (if using): Secure the TV stand using the provided screws and ensure it is firmly attached.
- Connect Power: Plug the power cord into a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or cable/satellite boxes.
- Connect to Internet: Use Ethernet cable or connect to Wi-Fi for Smart TV features.
- Initial Setup: Follow the on-screen setup wizard to configure language, network, and channel settings.
- Wall Mounting (optional): Use VESA 100x100mm compatible wall mount and ensure proper installation.
Specifications
| Model Series | D24h-G9 |
| Display Type | LED-LCD |
| Screen Size | 24 inch Class (23.8" viewable) |
| Resolution | 1080p Full HD (1920 x 1080) |
| Refresh Rate | 60Hz |
| Smart Platform | VIZIO SmartCast |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| HDMI Ports | 2 x HDMI 2.0 |
| USB Ports | 1 x USB 2.0 |
| Power Consumption | 30W (typical) |
| Dimensions (with stand) | 21.8" x 14.2" x 7.1" |
| Weight | 6.8 lbs |
| VESA Mount | 100 x 100 mm |
Warranty Information
- Full Warranty: 1 year parts and labor
- Panel Warranty: 1 year on LED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact VIZIO Customer Service at 1-877-698-4946 or visit VIZIO.com
Key Features
Full HD 1080p Resolution
Crystal-clear 1080p Full HD resolution delivers stunning picture quality with exceptional detail and vibrant colors for an immersive viewing experience.
VIZIO SmartCast
Access your favorite streaming apps including Netflix, YouTube, Hulu, Disney+, and Amazon Prime Video directly from your TV.
Built-in Chromecast
Cast content directly from your smartphone, tablet, or laptop to your TV with built-in Chromecast technology.
Apple AirPlay 2
Seamlessly stream content from your Apple devices including iPhone, iPad, and Mac with Apple AirPlay 2 support.
HDMI-CEC Compatible
Control multiple compatible devices with a single remote through HDMI-CEC functionality.
Energy Efficient
Energy Star certified design consumes less power while delivering exceptional performance, helping you save on electricity costs.
SmartCast Features Explained
Streaming Apps
Access to thousands of streaming channels and apps with regular updates
Voice Control
Compatible with Google Assistant and Amazon Alexa for voice commands
Mobile App Control
Use the VIZIO Mobile App to control your TV from your smartphone
Screen Mirroring
Mirror your smartphone or tablet screen directly to the TV
Automatic Updates
Receive regular software updates with new features and improvements
Customizable Home Screen
Personalize your SmartCast home screen with your favorite apps
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries | Check power connection, replace remote batteries, try power button on TV |
| No picture/sound | Input selection, cable connections | Check input source, verify cable connections, restart TV |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check network settings, move closer to router |
| Remote not working | Batteries, IR sensor obstruction | Replace batteries, ensure clear path to IR sensor, pair remote |
| Picture quality issues | Signal strength, picture settings | Adjust picture settings, check signal source, update firmware |
| Apps not loading | Internet connection, app updates | Check internet connection, update apps, clear app cache |
Common Error Codes
- No Signal: Check input source and cable connections
- Network Error: Check internet connection and network settings
- App Crash: Restart app or perform TV restart
- Update Failed: Check internet connection and storage space
- HDCP Error: Check HDMI cable and connected device compatibility
- Audio Sync Issue: Adjust audio delay settings
Manual Downloads
Current D Series Models
D24h-G9
24" Smart Full HD TV
D32h-G9
32" Smart Full HD TV
D40h-G9
40" Smart Full HD TV
D43h-G9
43" Smart Full HD TV
Popular Previous Models
D24f-G1
24" FHD Smart TV
D32f-G1
32" FHD Smart TV
D40f-G9
40" FHD Smart TV
D24x-G9
24" HD Ready TV