VIZIO Quantum 4K QLED Smart TV

User Manual & Setup Guide

Quantum Series

Installation Guide

Tools Needed:

  • Phillips screwdriver
  • Level
  • Measuring tape
  • Power drill (for wall mounting)
  • Stud finder

Step-by-Step Setup

  1. Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage. Save all packaging materials.
  2. Choose Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
  3. Attach Stand: If using stand, attach to TV base using provided screws and ensure it's securely fastened.
  4. Wall Mounting: For wall mounting, use VESA-compatible mount and ensure it's securely attached to wall studs.
  5. Connect Power: Connect power cord to TV and plug into grounded electrical outlet.
  6. Connect External Devices:
  7. Initial Setup: Follow on-screen instructions to connect to Wi-Fi, scan for channels, and set up SmartCast.
  8. Picture Calibration: Use built-in calibration tools or professional calibration for optimal picture quality.
Warning: Always use two people when moving or mounting the TV. Ensure proper ventilation around the TV to prevent overheating.

Specifications

Model Series VQ65Q9-H1
Display Type Quantum Color QLED
Screen Size 65 inches
Resolution 4K Ultra HD (3840 x 2160)
HDR Support Dolby Vision, HDR10, HLG
Refresh Rate 120Hz Native
Smart Platform Vizio SmartCast 4.0
Audio DTS Studio Sound, 2.1 Channel
Connectivity 4x HDMI 2.1, 1x USB, Ethernet, Wi-Fi 6
Dimensions (with stand) 145.2 x 90.8 x 30.5 cm
Weight 24.5 kg (with stand)
Power Consumption 120W (typical)

Warranty Information

  • Limited Warranty: 1 year parts and labor
  • Panel Warranty: 2 years on Quantum Dot panel
  • Extended Coverage: Optional protection plans available

For warranty service, contact VIZIO Customer Support at 1-844-254-8087 or visit VIZIO.com/support

Key Features

Quantum Color Technology

Experience over a billion colors with Quantum Dot technology that delivers exceptional color volume and brightness for stunning picture quality.

Active Full Array Pro

With up to 240 local dimming zones, this technology provides precise backlight control for deeper blacks and brighter highlights.

SmartCast 4.0

Access thousands of streaming channels including Netflix, YouTube, Disney+, and more with built-in Chromecast and Apple AirPlay 2 support.

ProGaming Engine

Optimized for gaming with Auto Game Mode, Variable Refresh Rate (VRR), and low input lag for smooth, responsive gameplay.

Dolby Vision & Atmos

Enjoy immersive cinematic experience with Dolby Vision HDR and Dolby Atmos sound technology for breathtaking picture and audio quality.

Voice Control

Compatible with Google Assistant, Amazon Alexa, and Apple Siri for hands-free control of your entertainment experience.

Picture Modes Explained

Calibrated

Factory-calibrated mode for accurate colors in typical viewing environments

Calibrated Dark

Optimized for dark room viewing with reduced brightness and enhanced contrast

Vivid

Enhanced brightness and saturation for brightly lit rooms and retail environments

Game

Low input lag mode with enhanced visibility for gaming

Computer

Optimized for PC connectivity with sharp text and accurate colors

Sports

Enhanced motion handling and color for sports content

Troubleshooting

Problem Possible Cause Solution
TV won't turn on Power issue, remote control problem Check power connection, try manual power button, replace remote batteries
No picture/sound Input selection, cable issues Check input source, verify cable connections, restart TV
Poor picture quality Signal strength, picture settings Check antenna/cable connection, adjust picture settings, update firmware
Wi-Fi connection issues Network problems, distance from router Restart router, check network password, move closer to router
Remote not working Dead batteries, pairing issues Replace batteries, re-pair remote, check for obstructions
Apps not loading Internet connection, app updates needed Check internet connection, update apps, clear app cache

Common Error Codes

  • No Signal: Check input source and cable connections
  • Network Error: Check Wi-Fi/Ethernet connection and restart router
  • App Crash: Clear app cache or reinstall application
  • Update Failed: Check internet connection and storage space
  • Audio Dropout: Check audio settings and cable connections
  • Screen Flicker: Check cable quality and refresh rate settings

Manual Downloads

Current Model Manuals

VQ65Q9-H1

65" Quantum 4K QLED

VQ75Q9-H1

75" Quantum 4K QLED

VQ55Q9-H1

55" Quantum 4K QLED

VQ85Q9-H1

85" Quantum 4K QLED

Popular Previous Models

P65Q9-H1

65" P-Series Quantum

M65Q8-H1

65" M-Series Quantum

V655-H19

65" V-Series 4K

OLED55-H1

55" OLED 4K

Note: For models not listed here, please visit the VIZIO Support Website for complete documentation.