Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Tape measure
- Stud finder
- Power drill
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage. Save all packaging materials.
- Assemble Stand: Attach the TV stand to the base using provided screws and screwdriver.
- Choose Location: Select a stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices:
- Initial Setup: Follow on-screen instructions to connect to Wi-Fi, set up SmartCast, and configure preferences.
- Mounting (Optional): For wall mounting, use VESA 400x400 compatible mount and ensure proper wall support.
Specifications
| Model Series | V655-J09 |
| Display Type | LED-LCD |
| Screen Size | 65 inches |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Smart Platform | Vizio SmartCast |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 120Hz Native |
| Audio | DTS Studio Sound, 2x10W speakers |
| Connectivity | Wi-Fi, Ethernet, Bluetooth 5.0 |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Dimensions (with stand) | 145.2 x 90.5 x 30.8 cm |
| Weight | 22.7 kg (with stand) |
| Power Consumption | 120W (typical) |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Panel Warranty: 2 years on LCD panel
- Extended Coverage: Optional protection plans available
For warranty service, contact VIZIO Customer Service at 1-855-833-3221 or visit VIZIO.com/support
Key Features
4K Ultra HD Resolution
Experience stunning picture quality with four times the resolution of Full HD, delivering incredible detail and clarity.
SmartCast Platform
Access your favorite streaming apps including Netflix, YouTube, Disney+, and Amazon Prime Video with built-in Chromecast.
Dolby Vision HDR
Enjoy enhanced contrast, color, and brightness with Dolby Vision HDR technology for a more immersive viewing experience.
IQ Active Processor
Advanced processor automatically optimizes picture settings based on content and ambient lighting conditions.
Voice Control Compatible
Works with Google Assistant and Amazon Alexa for hands-free control of your entertainment experience.
Gaming Features
Low input lag, Variable Refresh Rate (VRR), and Auto Game Mode provide optimal gaming performance.
SmartCast Features Explained
WatchFree+
Access to 250+ live channels and thousands of on-demand movies and shows for free
Apple AirPlay 2
Stream content directly from your Apple devices to your VIZIO TV
Smart Home Dashboard
View and control compatible smart home devices directly from your TV
Mobile App Control
Use the VIZIO Mobile App as a remote control and for content discovery
Multi-Room Audio
Group with other VIZIO SmartCast speakers for whole-home audio
Screen Casting
Cast content from your phone, tablet, or computer directly to the TV
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/black screen | Input selection, HDMI connection, backlight issue | Check input source, verify HDMI connections, adjust picture settings |
| No sound | Muted, volume low, audio settings | Check mute status, increase volume, verify audio output settings |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check network password, move router closer |
| Remote not working | Dead batteries, pairing issues | Replace batteries, re-pair remote, check for obstructions |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, restart TV |
Common Error Codes
- E001: Network connection error - Check internet connection
- E002: App loading error - Restart app or TV
- E003: System update failed - Check internet and storage space
- E004: HDMI connection issue - Check cable and input source
- E005: Audio output error - Check audio settings and connections
- E006: SmartCast service error - Restart TV and check network
Manual Downloads
Current Model Manuals
V655-J09
65-inch M-Series Quantum
V655-H19
65-inch V-Series 4K
P65Q9-H1
65-inch P-Series Quantum X
O65-C1
65-inch OLED 4K
Popular Previous Models
E65-F1
65-inch E-Series 4K
D65-F1
65-inch D-Series 4K
M65-D0
65-inch M-Series 4K
P65-F1
65-inch P-Series Quantum