Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Stud finder
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Attach Stand: If using TV stand, attach the base to the TV using provided screws and tools.
- Choose Location: Select a stable, level surface with proper ventilation and away from direct sunlight.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices:
- Initial Setup: Follow on-screen instructions to connect to Wi-Fi, scan for channels, and set up SmartCast.
- Picture Calibration: Use built-in calibration tools or professional settings for optimal picture quality.
Specifications
| Model Series | V655-G4 |
| Display Type | 4K UHD LED-LCD |
| Screen Size | 65 Inches (64.5" viewable) |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Smart Platform | VIZIO SmartCast |
| HDR Support | HDR10, HLG, Dolby Vision |
| Refresh Rate | 60Hz Native |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| HDMI Ports | 4 (HDMI 2.0 with HDCP 2.2) |
| USB Ports | 1 (USB 2.0) |
| Dimensions (with stand) | 145.1 x 90.4 x 30.5 cm |
| Weight (with stand) | 21.8 kg |
| Power Consumption | 130W (typical) |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Panel Warranty: 1 year on LCD panel
- Extended Coverage: Optional protection plans available
For warranty service, contact VIZIO Customer Support at 1-855-833-3221 or visit VIZIO.com/support
Key Features
4K Ultra HD Resolution
Experience stunning picture quality with four times the resolution of Full HD, delivering incredible detail and clarity in every scene.
SmartCast Platform
Access your favorite streaming apps including Netflix, YouTube, Hulu, and Disney+ directly from your TV with built-in Chromecast.
Dolby Vision HDR
Enjoy enhanced contrast, superior color, and brighter highlights with Dolby Vision high dynamic range technology.
Full Array LED Backlight
Precisely controlled LED zones deliver superior light uniformity and reduced blooming for consistent picture quality across the entire screen.
VIZIO IQ Active Processor
Advanced 4K processor upscales HD content to near-4K quality and optimizes picture settings in real-time for the best viewing experience.
Apple AirPlay 2 & Chromecast
Seamlessly cast content from your Apple devices or Android phones directly to your TV screen with built-in AirPlay 2 and Chromecast.
Audio Features
DTS Virtual:X
Immersive virtual surround sound that creates a three-dimensional audio experience from the built-in speakers
Dolby Audio
Enhanced audio clarity and detail with support for Dolby Digital, Dolby Digital Plus, and Dolby MS12
Volume Leveling
Automatically adjusts volume between programs and commercials for consistent audio levels
Bluetooth Audio
Stream music wirelessly from your smartphone or tablet directly to the TV speakers
HDMI ARC
Simplified audio connection to sound bars and home theater systems through a single HDMI cable
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free TV control
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power cord disconnected, power outlet issue, remote control batteries dead | Check power connections, try different outlet, replace remote batteries |
| No picture but sound works | Input source incorrect, HDMI connection issue, backlight failure | Check input source, reseat HDMI cables, check picture settings |
| No sound | Volume muted, audio output settings incorrect, speaker connection issue | Unmute TV, check audio settings, verify speaker connections |
| Wi-Fi connection issues | Network password incorrect, router distance, signal interference | Re-enter Wi-Fi password, move router closer, reduce interference |
| Remote control not working | Batteries dead, IR sensor blocked, pairing issue | Replace batteries, clear path to IR sensor, re-pair remote |
| Apps not loading | Internet connection slow, app needs update, cache needs clearing | Check internet speed, update apps, clear app cache and data |
Common Error Codes
- No Signal: Check input source and cable connections
- Weak Wi-Fi Signal: Move router closer or use Ethernet connection
- App Crash: Force close app and restart, check for updates
- Update Failed: Check internet connection and storage space
- HDCP Error: Try different HDMI port or cable
- Screen Flickering: Check cable connections, try different picture mode
Manual Downloads
Current Model Manuals
V655-G4
65" 4K UHD Smart TV
M658-G1
65" M-Series Quantum
P659-G1
65" P-Series Quantum
V655-J09
65" V-Series 4K
Popular Previous Models
E65-F1
65" E-Series 4K
D65-F1
65" D-Series 4K
M65-E0
65" M-Series 4K
P65-F1
65" P-Series Quantum