Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Stud finder
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage. Save all packaging materials.
- Attach Stand Base: Place TV screen down on soft surface and attach stand base using provided screws.
- Choose Location: Select stable, level surface away from direct sunlight and heat sources.
- Connect Power: Plug power cord into grounded electrical outlet.
- Connect External Devices:
- Initial Setup: Follow on-screen instructions to connect to Wi-Fi, scan for channels, and set up SmartCast.
- Picture Calibration: Use built-in calibration tools or professional calibration for optimal picture quality.
Specifications
| Model Series | V655-G4 |
| Display Type | 4K Ultra HD LED |
| Screen Size | 65 Inches (Diagonal) |
| Resolution | 3840 x 2160 pixels |
| Refresh Rate | 60Hz |
| Smart Platform | VIZIO SmartCast |
| HDR Support | HDR10, HLG, Dolby Vision |
| Audio Output | 20W (2 x 10W) |
| Power Requirements | 120V, 60Hz, 150W |
| Dimensions (with stand) | 57.2" x 35.3" x 11.4" |
| Weight (with stand) | 47.8 lbs |
| Connectivity | 4x HDMI, 2x USB, Ethernet, Digital Audio Out |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Panel Warranty: 1 year on LCD panel
- Extended Coverage: Optional protection plans available
For warranty service, contact VIZIO Customer Support at 1-877-698-4946 or visit VIZIO.com/support
Key Features
4K Ultra HD Resolution
Experience stunning picture quality with four times the resolution of Full HD, delivering incredible detail and clarity in every scene.
SmartCast Platform
Access your favorite streaming apps including Netflix, YouTube, Hulu, and Disney+ with built-in Chromecast and Apple AirPlay 2 support.
Dolby Vision HDR
Enjoy enhanced contrast, color, and brightness with Dolby Vision HDR that brings content to life with spectacular realism.
VIZIO IQ Active Processor
Advanced 4K processor delivers superior picture performance with faster navigation and enhanced upscaling of HD content.
Voice Control Compatible
Works with Google Assistant and Amazon Alexa for hands-free control of your entertainment experience.
Full Array LED Backlight
Precisely controlled LED zones deliver superior light uniformity and excellent contrast for a more immersive viewing experience.
Connectivity Options
HDMI 2.1
4 ports supporting 4K@60Hz, HDR, and HDCP 2.2 for gaming consoles and streaming devices
USB Ports
2 USB ports for media playback and service updates
Wireless Connectivity
Dual-band Wi-Fi and Bluetooth for seamless wireless connections
Ethernet
Wired network connection for stable streaming performance
Digital Audio Out
Optical audio output for connection to sound bars and home theater systems
Component/Composite
Legacy input support for older gaming systems and devices
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power cord disconnected, power outlet issue | Check power connections, try different outlet, ensure power button is engaged |
| No picture but sound works | Input source issue, backlight failure | Check input source, adjust picture settings, reset TV to factory defaults |
| No sound | Muted volume, incorrect audio settings | Check volume level, verify audio output settings, test different content sources |
| Wi-Fi connection issues | Weak signal, router problems, incorrect password | Move router closer, restart router, re-enter Wi-Fi credentials |
| Remote control not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to TV IR sensor, pair remote if Bluetooth |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, clear app cache and data |
Common Error Codes
- No Signal: Check input source and cable connections
- Network Error: Verify internet connection and router settings
- App Crash: Force close app and restart, check for updates
- Update Failed: Check internet connection and storage space
- HDCP Error: Check HDMI cable and source device compatibility
- Audio Sync Issue: Adjust audio delay settings in menu
Manual Downloads
Current Model Manuals
V655-G4
65" 4K Smart TV
M656-G4
65" M-Series Quantum
P65Q9-H1
65" P-Series Quantum
V655-J09
65" V-Series 4K
Popular Previous Models
E65-F1
65" E-Series 4K
D65-F1
65" D-Series 4K
M65-E0
65" M-Series 4K
P65-C1
65" P-Series 4K