Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (optional for wall mount)
- Cable management clips
Step-by-Step Setup
- Unpack and Inspect: Carefully remove TV from packaging and inspect for any damage. Keep all packaging materials.
- Choose Location: Select a stable, flat surface or properly rated wall mount location with adequate ventilation.
- Attach Stand: Secure the TV stand using provided screws and ensure it is firmly attached to the TV base.
- Connect Power: Plug the power cord into a grounded electrical outlet. Do not use extension cords.
- Connect Devices: Connect HDMI cables for streaming devices, gaming consoles, or cable/satellite boxes.
- Antenna/Cable Connection: Connect coaxial cable for antenna or cable TV service to the ANT/CABLE input.
- Initial Setup: Turn on TV and follow on-screen instructions for language, WiFi connection, and channel setup.
Specifications
| Model Series | D24h-G9 |
| Screen Size | 24 Inches (23.6" viewable) |
| Resolution | Full HD 1080p (1920 x 1080) |
| Display Technology | LED-LCD |
| Smart Platform | VIZIO SmartCast |
| Refresh Rate | 60Hz |
| Contrast Ratio | 3000:1 (Static) |
| Response Time | 8ms |
| Viewing Angle | 178°/178° |
| Power Requirements | 120V, 60Hz, 1.5A |
| Dimensions (with stand) | 21.8" x 14.3" x 7.2" |
| Weight | 7.5 lbs (without stand) |
| Power Consumption | 30W (typical) |
Connectivity
- HDMI Ports: 2 x HDMI 2.0
- USB Port: 1 x USB 2.0
- Component Input: 1 (shared with composite)
- Digital Audio Output: 1 (optical)
- Ethernet: 1 (10/100)
- WiFi: 802.11ac dual-band
- Bluetooth: Yes
Warranty Information
- Limited Warranty: 1 year parts and labor
- Panel Warranty: 1 year on LCD panel
- Extended Coverage: Optional protection plans available
For warranty service, contact VIZIO Customer Service at 1-855-833-3221 or visit VIZIO.com
Key Features
Full HD 1080p Resolution
Crystal-clear 1920x1080 resolution delivers stunning picture quality with exceptional detail and vibrant colors for an immersive viewing experience.
VIZIO SmartCast
Access your favorite streaming apps including Netflix, YouTube, Hulu, Disney+, and Amazon Prime Video directly from your TV.
Built-in Chromecast
Cast content directly from your smartphone, tablet, or laptop to the big screen with built-in Chromecast technology.
Apple AirPlay 2
Seamlessly stream content from your Apple devices including iPhone, iPad, and Mac with AirPlay 2 support.
DTS Virtual:X
Advanced audio processing creates immersive virtual surround sound from the TV's built-in speakers.
Game Mode
Reduces input lag and enhances response time for smoother gaming experiences with consoles and PCs.
SmartCast Features
WatchFree+
Access to 250+ live channels and thousands of on-demand movies and TV shows completely free
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free control
Mobile App
Use your smartphone as a remote control with the VIZIO Mobile App
Screen Casting
Mirror your device's screen directly to the TV for presentations or content sharing
Automatic Updates
TV automatically updates with new features and improvements
Multi-device Support
Connect and control multiple smart home devices through your TV
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries dead | Check power connection, replace remote batteries, try power button on TV |
| No picture/black screen | Input selection incorrect, source device issue | Check input source, verify source device is on and working |
| No sound | Volume muted, audio settings incorrect | Check volume level, verify audio output settings, check external speakers |
| Poor WiFi connection | Weak signal, router issues, interference | Move router closer, reduce interference, try wired connection |
| Remote not working | Batteries dead, IR sensor blocked, pairing needed | Replace batteries, ensure clear path to IR sensor, re-pair if Bluetooth |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, restart TV |
Common Error Codes
- No Signal: Check input source and cable connections
- Weak Signal: Reposition antenna or check cable connection
- Network Error: Check WiFi/Ethernet connection and router settings
- App Crash: Force close app and restart, check for updates
- Update Failed: Check internet connection and storage space
- HDCP Error: Check HDMI cable and source device compatibility
Manual Downloads
Current Model Manuals
D24h-G9
24" Smart Full HD TV
D24h-J09
24" SmartCast TV
M24q7-K04
24" M-Series Quantum
V24e-J03
24" V-Series 1080p
Popular Previous Models
E24h-C1
24" 1080p Smart TV
D24hn-G9
24" 720p LED TV
E24i-B1
24" 1080p LED TV
D24h-F1
24" FHD Smart TV