The VIZIO M65Q8-H1 is a 65-inch Class 4K UHD (3840 x 2160) M-Series Quantum Smart TV with Full Array LED backlight, 120Hz refresh rate, Dolby Vision HDR and Dolby Atmos, SmartCast platform for streaming apps like Netflix, Disney+, and Hulu, WatchFree+ for free channels, Apple AirPlay 2 and Chromecast built-in, 4 HDMI 2.1 ports (with eARC), 1 USB port, DTS Virtual:X audio, voice control with Alexa and Google Assistant, and accessibility features like Talk Back. It features built-in Wi-Fi 6. Powered by 120V AC, 60Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
WARNING! To reduce the risk of electric shock or fire: Switch off power before connecting components; do not expose to rain or moisture; do not block ventilation openings; operate on a grounded 120V outlet; unplug before servicing. Avoid using near water, heat sources, or with damaged cords. Unplug during lightning storms or extended non-use. Do not overload outlets or use extension cords. Ground antenna systems properly. Maintain at least 3 feet from heat sources; avoid smoke or moisture. Secure TV to prevent tip-over; use two people for installation. Loud sounds can damage hearing; keep away from children; do not allow hanging on TV. Read all instructions before use; retain for future reference. Heed warnings; follow instructions; do not use near water; clean with dry cloth only. Do not block ventilation; install per manufacturer's instructions; avoid heat sources. Use only specified attachments; secure stands or mounts to prevent tip-over. Unplug before cleaning, during storms, or when unused for long periods. Allow time for condensation to evaporate when moving from cold to hot environments. Do not push objects into slots; avoid liquids on TV; use specified power source. Replace power cord if damaged; unplug to disconnect power fully. Lightning flash symbol warns of dangerous voltage inside; do not overload outlets. Use grounded outlets; only marked voltage; avoid handling cord during lightning. Contact dealer for issues like damaged cord, liquid exposure, or abnormal performance. Qualified service only; do not perform servicing unless instructed. Install away from moisture, dust, or humidity; unplug if abnormal; avoid dropped appliances. Follow moving instructions; secure to furniture/wall per installation guide. Insert batteries correctly; avoid excessive heat; unplug by grabbing plug, not cord. Reduce shock risk by not touching connectors with wet hands; avoid liquids. Educate children on dangers; route cords safely; avoid unstable locations or climbing. Ground antenna/system per NEC articles for protection against surges. Ensure proper grounding of power outlet. Use shielded interface cables to comply with emission limits. Maintain minimum 20cm distance between radiator and body for FCC/ISED compliance. Do not dispose of batteries in fire; replace with recommended type. Avoid modifications to prevent voiding compliance and causing interference.
CAUTION! Clean with dry cloth only; unplug before cleaning; wait for condensation to clear after temperature changes. Insert batteries correctly; dispose properly. Protect power cord from damage; do not defeat polarized plug. Refer all servicing to qualified personnel. Ground antenna/cable system per NEC articles 810 and 820 for protection against surges.
Key components: Full Array LED panel, SmartCast interface, Voice Remote, HDMI ports (4, 2 with HDMI 2.1, eARC), USB, Optical Audio Out, Coaxial, Ethernet, built-in Wi-Fi 6.
| Feature | Description |
|---|---|
| Screen Size | 65" Class (64.5" Diagonal) |
| Resolution | 4K UHD 3840x2160 |
| Refresh Rate | 120Hz |
| Smart Platform | SmartCast with Netflix, Disney+, AirPlay 2, Chromecast |
| Audio | Dolby Atmos, DTS Virtual:X, 20W x 2 Speakers |
| Connectivity | 4 HDMI (2x2.1, eARC), 1 USB, Wi-Fi 6 |
| Other | WatchFree+, Dolby Vision HDR, Voice Control |
Unpack and inspect contents. Place on stable surface or wall-mount using UL-listed bracket (M8 screws, 300x300mm VESA pattern, max weight 46.97 lb without stand). Connect power to grounded 120V outlet. Attach devices via HDMI, composite, coaxial, or USB.
Electrical: 120V, 60Hz; consumption 170W typical, <0.5W standby.
WARNING! Ensure secure attachment to prevent fall/injury.
Power on TV; follow on-screen prompts. Have network password ready; connect Ethernet if used.
CAUTION! Ensure stable network; use two people for handling.
Access via MENU button on remote. Front Panel: POWER/INPUT button (press to turn on/change input; hold 3s off, 12s reset). Rear: HDMI, USB, Optical, Composite, Coaxial, Ethernet.
Remote: Power, Input, Volume +/-, Mute, Navigation, OK/Play/Pause, Home, Voice (hold for commands), WatchFree+, CC (long press for Accessibility).
Picture: Modes (Calibrated, Vivid, Game, Sports); settings like Backlight, Brightness, Contrast, Color, Tint, Sharpness, Color Temperature (Warm/Cool/Normal). Advanced Picture: Black Detail, Local Contrast, Reduce Noise, Gaming Engine (low latency, VRR), Film Mode, Gamma, Color Calibration, HDR (Dolby Vision). Audio: TV Speakers (On/Off), Surround Sound, Volume Leveling, Balance, Bass, Treble, Lip Sync, Digital/Analog Audio Out, Dialogue Enhancer, Dolby Atmos. Network: Connect wireless (enter SSID/password); manual setup for IP, DNS; test connection. Channels: Scan for channels; skip unwanted; analog/digital audio language; parental controls with PIN for locks and ratings. System: Menu language; time zone; TV/input names; hide inputs; power mode (Eco/Quick Start); USB power; power indicator; timers (sleep, auto off, blank screen); PIN code; CEC. Admin & Privacy: Reboot; system info; updates; factory reset; viewing data on/off; advertising settings; privacy policy; store demo.
Launch via Home button or Input menu. Stream apps (Netflix, etc.), access WatchFree+; rearrange apps; mirror via AirPlay/Chromecast; voice control.
Tip: Use SmartCast Mobile App for remote control, text entry, content discovery.
Free live TV channels (news, movies, sports); on-screen guide by genre; no subscriptions.
CAUTION! Content subject to availability; no recording.
Prepare USB: FAT32 format, supported files (.mp3, .jpg, .mp4, etc.); no external drives.
WARNING! Turn TV Off before removing USB to avoid damage.
Captions: Analog/digital; customize style (text size, color, opacity, etc.). Video Description: Narrated action if available. Talk Back: Speaks changes in English. Speech Rate: Slow, Normal, Fast. Zoom Mode: Enlarges screen section.
Unplug before cleaning; use dry cloth. Avoid liquids, objects on top, blocked vents.
WARNING! Do not spray liquids on TV; keep ventilation clear.
FCC Class B: Complies with Part 15; may cause interference (reorient antenna, increase separation, etc.). No modifications without approval. Use shielded cables. Indoor 5GHz restriction; 20cm min distance from body. Canada: ICES-003 Class B; RSS exempt. No protection from interference; license for TV bands if needed. HDMI/Dolby/DTS trademarks. Warranty: 1 year non-commercial (defects in materials/workmanship); 90 days commercial. Zero bright pixel guarantee may apply (check model page). Service via support.vizio.com; pre-authorization required. Data/apps deleted during service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Remote Not Responding | Low batteries, improper aim. | Check batteries; replace if needed. |
| No Signal | Wrong input, loose cable. | Change input; scan channels. |
| No Power | Outlet/cord issue. | Check outlet/cord; press power button. |
| No Image | Connections, settings. | Check cables; adjust picture settings; change input. |
| No Sound | Muted, settings. | Unmute/increase volume; check audio; use ARC. |
| Colors Wrong | Settings, cables. | Adjust Color/Tint; Calibrated mode; check cables. |
| Poor Image Quality | Settings, source. | Adjust modes; use HD/HDMI; improve antenna. |
| Distorted Picture | Interference. | Move from appliances; check cables. |
| Not Full Screen | Aspect Ratio. | Adjust aspect ratio for 480i. |
| Missing Channels | No scan. | Scan again via menu or app. |
Reset: Hold INPUT 12s or Menu > Admin & Privacy > Factory Reset (erases settings).
Service: 1-844-254-8087; support.vizio.com