The VIZIO M65-E0 is a 65-inch Class 4K UHD (3840 x 2160) LED TV with Full Array LED backlight, 60Hz refresh rate, 5M:1 dynamic contrast ratio, SmartCast platform for streaming apps like Netflix and Disney+, WatchFree for over 100 free live TV channels, USB media playback for photos, music, and videos, built-in Wi-Fi and Ethernet, 4 HDMI ports (one with ARC), 1 USB port, DTS TruSurround audio, and accessibility features like Talk Back. It features ENERGY STAR qualification. Powered by 120V AC, 60Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
WARNING! To reduce the risk of electric shock or fire: Switch off power before connecting components; do not expose to rain or moisture; do not block ventilation openings; operate on a grounded 120V outlet; unplug before servicing. Avoid using near water, heat sources, or with damaged cords. Unplug during lightning storms or extended non-use. Do not overload outlets or use extension cords. Ground antenna systems properly. Maintain at least 3 feet from heat sources; avoid smoke or moisture. Secure TV to prevent tip-over; use two people for installation. Loud sounds can damage hearing; keep away from children; do not allow hanging on TV.
CAUTION! Clean with dry cloth only; unplug before cleaning; wait for condensation to clear after temperature changes. Insert batteries correctly; dispose properly. Protect power cord from damage; do not defeat polarized plug. Refer all servicing to qualified personnel. Ground antenna/cable system per NEC articles 810 and 820 for protection against surges.
Key components: Full Array LED panel, SmartCast interface, Voice Remote (XRT136), HDMI ports (4, incl. ARC), USB, Optical Audio Out, Coaxial, Ethernet, built-in Wi-Fi.
| Feature | Description |
|---|---|
| Screen Size | 65" Class (64.5" Diagonal) |
| Resolution | 4K UHD 3840x2160 |
| Refresh Rate | 60Hz |
| Smart Platform | SmartCast with Netflix, Disney+, WatchFree |
| Audio | DTS TruSurround, 10W x 2 Speakers |
| Connectivity | 4 HDMI (ARC), 1 USB, Wi-Fi, Ethernet |
| Other | ENERGY STAR, Talk Back Accessibility |
Unpack and inspect contents. Place on stable surface or wall-mount using UL-listed bracket (M8 screws, 400x400mm VESA pattern, max weight 52.91 lbs without stand). Connect power to grounded 120V outlet. Attach devices via HDMI, component, coaxial, or USB.
Electrical: 120V, 60Hz; consumption 190.2W typical, <0.5W standby.
WARNING! Ensure secure attachment to prevent fall/injury.
Power on TV; follow on-screen prompts. Have network password ready; connect Ethernet if used.
CAUTION! Ensure stable network; use two people for handling.
Access via MENU button on remote. Front Panel: POWER/INPUT button (press to turn on/change input; hold 5s off). Rear: HDMI, USB, Optical, Component, Composite, Coaxial, Ethernet.
Remote: Power, Input, Volume +/-, Mute, Navigation, OK/Play/Pause, Home (V for SmartCast), Pic (picture modes), Channel +/-, CC, Wide (aspect).
Picture: Modes (Standard, Calibrated, Vivid, Game); settings like Backlight, Brightness, Contrast, Color, Tint, Sharpness, Color Temperature (Normal/Cool/Computer). Advanced: Black Detail, Noise Reduction, Game Low Latency. Audio: Speakers (On/Off), Surround Sound, Volume Leveling, Balance, Lip Sync, Digital/Analog Audio Out. Network: Connect wireless (SSID/password); manual IP/DNS; test connection. Channels: Scan; skip; audio language; parental controls with PIN. System: Language; time; input names; CEC; timers (sleep, auto off); PIN; updates. Admin: Reboot; info; factory reset.
This model uses VIZIO Internet Apps (VIA). Launch via V button or Input menu. Access app dock, fullscreen window; customize apps (add/delete/move); browse app store (My Apps, Featured, etc.).
Tip: Ensure Wi-Fi connection for apps.
This model does not feature WatchFree+. Access free content via VIA apps where available.
CAUTION! Content subject to availability; no recording.
Prepare USB: FAT32 format, supported files (.mpg, .mpeg, .jpg, .mp3, etc.); no external drives.
WARNING! Turn TV Off before removing USB to avoid damage.
Captions: Analog/digital; customize style (font, size, color, opacity). Talk Back: Speaks changes in English (on/off). Speech Rate: Slow, Normal, Fast. Zoom Mode: Enlarges screen.
Unplug before cleaning; use dry cloth. Avoid liquids, objects on top, blocked vents.
WARNING! Do not spray liquids on TV; keep ventilation clear.
FCC Class B: Complies with Part 15; may cause interference (reorient antenna, increase separation, etc.). No modifications without approval. Use shielded cables. Industry Canada: ICES-003 Class B; license-exempt. HDMI/Dolby/DTS trademarks. Warranty: 1 year limited; contact support for service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Remote Not Responding | Low batteries, improper aim. | Check batteries; replace if needed; point at sensor. |
| No Signal | Wrong input, loose cable. | Change input; scan channels. |
| No Power | Outlet/cord issue. | Check outlet/cord; press power button. |
| No Image | Connections, settings. | Check cables; adjust picture settings; change input. |
| No Sound | Muted, settings. | Unmute/increase volume; check audio; use ARC. |
| Colors Wrong | Settings, cables. | Adjust Color/Tint; Calibrated mode; check cables. |
| Poor Image Quality | Settings, source. | Adjust modes; use HD/HDMI; improve antenna. |
| Distorted Picture | Interference. | Move from appliances; check cables. |
| Not Full Screen | Aspect Ratio. | Adjust aspect ratio for 480i. |
| Missing Channels | No scan. | Scan again via menu. |
Reset: Hold INPUT 12s or Menu > System > Factory Reset (erases settings).
Service: 877-698-4946; support.vizio.com