The VIZIO E420VO is a 42-inch Class Full HD (1080p) LED HDTV with 60Hz refresh rate, 100,000:1 dynamic contrast ratio, VIZIO Internet Apps (VIA) for streaming like Netflix, USB media playback for photos, built-in Wi-Fi (for VIA), 2 HDMI ports, 1 USB port, SRS TruSurround HD and TruVolume audio, and accessibility features like Closed Captioning. It features ENERGY STAR qualification in factory default (Home Use) setting. Powered by 100-240V AC, 50/60Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
WARNING! To reduce the risk of electric shock or fire: Switch off power before connecting components; do not expose to rain or moisture; do not block ventilation openings; operate on a grounded outlet; unplug before servicing. Avoid using near water, heat sources, or with damaged cords. Unplug during lightning storms or extended non-use. Do not overload outlets or use extension cords. Ground antenna systems properly. Maintain at least 3 feet from heat sources; avoid smoke or moisture. Secure TV to prevent tip-over; use two people for installation. Loud sounds can damage hearing; keep away from children; do not allow hanging on TV.
CAUTION! Clean with dry cloth only; unplug before cleaning; wait for condensation to clear after temperature changes. Insert batteries correctly; dispose properly. Protect power cord from damage; do not defeat polarized plug. Refer all servicing to qualified personnel. Ground antenna/cable system per NEC articles 810 and 820 for protection against surges.
Key components: LED panel, VIA interface, Remote Control, HDMI ports (2), USB, Optical Audio Out, Coaxial, Component/Composite, RGB PC, built-in ambient light sensor.
| Feature | Description |
|---|---|
| Screen Size | 42" Class (42.02" Diagonal) |
| Resolution | Full HD 1920x1080 |
| Refresh Rate | 60Hz |
| Smart Platform | VIA with Netflix |
| Audio | SRS TruSurround HD, TruVolume, 10W x 2 Speakers |
| Connectivity | 2 HDMI, 1 USB, Wi-Fi (for VIA) |
| Other | ENERGY STAR, Closed Captioning |
Unpack and inspect contents. Place on stable surface or wall-mount using UL-listed bracket (M6 screws, 200x200mm VESA pattern, max weight 32.6 lbs without stand). Connect power to grounded outlet. Attach devices via HDMI, component/composite, coaxial, or USB.
Electrical: 100-240V, 50/60Hz; consumption 86W typical, 0.32W standby.
WARNING! Ensure secure attachment to prevent fall/injury.
Power on TV; follow on-screen prompts.
CAUTION! Use two people for handling.
Access via MENU button on remote. Front Panel: Remote sensor. Rear: HDMI, USB, Optical, Component/Composite, Coaxial, RGB PC.
Remote: Power, Input, Volume +/-, Mute, Navigation, OK/Play/Pause, Guide, Channel +/-, CC, Wide (aspect), Number Pad, Media (USB).
Picture: Modes (Standard, Movie, Game, Vivid); settings like Backlight, Brightness, Contrast, Color, Tint, Sharpness, Color Temperature (Normal/Cool/PC). Advanced: Noise Reduction, Game Low Latency. Audio: Speakers (On/Off), Surround Sound (SRS TruSurround HD), Volume Leveling (TruVolume), Balance, Lip Sync, Digital/Analog Audio Out. Channels: Scan; skip; audio language; parental controls with PIN. System: Language; time; input names; CEC; timers (sleep, auto off); updates. Admin: Reboot; info; factory reset.
This model uses VIZIO Internet Apps (VIA). Launch via VIA button. Access app dock, fullscreen window; customize apps (add/delete/move); browse app store (My Apps, Featured, etc.).
Tip: Ensure Wi-Fi connection for apps.
This model does not feature WatchFree+. Access free content via antenna or VIA apps where available.
CAUTION! Content subject to availability; no recording.
Prepare USB: FAT/FAT32 format, supported files (.jpg/.jpeg photos); no external drives.
WARNING! Turn TV Off before removing USB to avoid damage.
Closed Caption: Analog (Off/CC1-4), Digital (CC1-6/Off, customizable style: Text Size/Color/Opacity, Background/Frame/Window Opacity). Parental Controls: Lock channels by US/CAN ratings, Block Unrated, Change PIN.
Unplug before cleaning; use soft cloth moistened with diluted neutral cleaner (no volatiles); wring out; wipe dry. Avoid sharp objects, pressing screen.
WARNING! Do not spray liquids on TV; keep ventilation clear.
FCC Class B: Complies with Part 15; may cause interference (reorient antenna, increase separation, etc.). No modifications without approval. Use shielded cables. Antenna grounding per NEC. Certifications: CSA, FCC Class B, Energy Star 4.0, ATSC Spec A/65, EIA/CEA-766-A. Warranty: 1 year limited.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No Signal | Wrong input, loose cable. | Press INPUT to change source; scan channels if using antenna/cable; press TV button. |
| No Power | Outlet/cord issue. | Check POWER button (white light); secure cord; test outlet. |
| No Sound | Muted, settings. | Press VOL +; check MUTE; verify audio settings (SAP/speakers off); check connections; improve antenna signal. |
| No Image | Connections, settings. | Check POWER; change INPUT; check connections; press TV button. |
| Colors Wrong | Settings, cables. | Check Color/Tint; reset Picture; secure video cables; improve antenna. |
| Poor Image Quality | Settings, source. | Improve antenna signal; view HD content; up-converting may cause noise. |
| Distorted Picture | Interference. | Move from appliances; check cables. |
| Not Full Screen | Aspect Ratio. | Adjust H-Size/V-Position in OSD (RGB mode); press WIDE for other modes. |
| Missing Channels | No scan. | Scan again via menu. |
| Remote Not Responding | Low batteries, improper aim. | Point at sensor; remove obstacles; replace batteries; press TV. |
Reset: Menu > System > Reset Settings (erases settings).
Service: 877-698-4946; support.vizio.com