Factory Reset Methods
Tools Needed:
- Vizio TV remote control
- Alternative: Physical buttons on TV
- Stable power source
- Paperclip (for some models)
Method 1: Using Remote Control
- Access Menu: Press the "Menu" button on your Vizio remote control.
- Navigate to System: Use arrow keys to select "System" or "Admin & Privacy".
- Select Reset: Choose "Reset & Admin" or "Reset TV to Factory Defaults".
- Confirm Reset: Enter parental control PIN (default is 0000 or 1234).
- Wait for Completion: TV will restart automatically - do not turn off during process.
- Setup Again: Complete initial setup wizard after reset completes.
Method 2: Using Physical Buttons
- Locate Buttons: Find physical buttons on your Vizio TV (usually on back or side).
- Power On: Ensure TV is turned on and functioning.
- Press Combination: Hold "Volume Down" and "Input" buttons simultaneously for 10-15 seconds.
- Wait for Reset: TV will display reset message and restart automatically.
- Alternative Method: Some models require holding "Input" and "Volume Up" buttons.
Preparation Steps
| Backup Settings | Note down picture settings, audio preferences, network settings |
| Account Information | Record streaming service login credentials |
| Network Details | Save WiFi passwords and network configurations |
| Time Required | 10-15 minutes for complete reset process |
| Power Requirements | Stable power source - do not unplug during reset |
| Remote Access | Ensure remote has working batteries |
Before You Reset Checklist
- Backup Settings: Take photos of custom picture and sound settings
- Login Information: Save all streaming service passwords
- Network Setup: Note WiFi network names and passwords
- Channel List: Record favorite channel lineup if using antenna/cable
For additional support, contact Vizio Customer Service at 1-855-833-3221 or visit Vizio.com/support
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Reset option grayed out | Parental controls active, software glitch | Enter parental control PIN, restart TV and try again |
| TV won't respond to reset | Frozen software, hardware issue | Unplug TV for 2 minutes, then retry reset process |
| Reset incomplete | Power interruption during process | Perform hard reset using physical buttons method |
| No picture after reset | Input source not selected, HDMI issues | Check input source, reselect correct HDMI port |
| Remote not working post-reset | Pairing required for smart remote | Follow on-screen pairing instructions |
| Network won't connect | Router issues, incorrect password | Re-enter WiFi password, restart router |
Common Error Messages
- Invalid PIN: Use default 0000 or 1234, or try last 4 digits of phone number
- Reset Failed: Ensure stable power, retry with physical buttons
- No Signal: Check input source selection and cable connections
- Software Update Required: Complete update before attempting reset
- Remote Not Paired: Follow TV on-screen pairing instructions
- Network Timeout: Check internet connection and router status
Model Specific Instructions
V-Series Models
Menu > System > Reset & Admin > Reset TV to Factory Defaults. Default PIN: 0000. Physical buttons: Hold Input + Volume Down.
M-Series Models
Menu > Admin & Privacy > Reset to Factory Defaults. May require software update first. Physical reset: Side panel buttons.
P-Series Models
Settings > System > Reset & Admin. SmartCast models may have different menu structure. Use app for additional controls.
OLED Models
Menu > System > Reset TV. Enhanced calibration settings will be lost. Note picture settings before resetting.
D-Series Models
Basic menu structure. System > Reset & Admin. Limited smart features. Simple reset process with minimal options.
SmartCast Models
Use Vizio SmartCast app or TV menu. Settings > System > Reset. App provides additional reset options and diagnostics.
Physical Button Locations
Back Panel
Most common location - bottom center or side near inputs
Side Panel
Left or right side, often near edge for easy access
Bottom Center
Underneath the screen, centered below Vizio logo
Input Panel
Near HDMI and USB ports on back or side
Joystick Control
Some models have single joystick for all functions
Hidden Panel
Behind removable panel on bottom or back
Manual Downloads
Current Model Manuals
Vizio V-Series
V655-J09, V755-J04
Vizio M-Series
M658-G1, M556-G4
Vizio P-Series
P75Q9-H1, P659-G1
Vizio OLED
OLED55-H1, OLED65-H1
Popular Previous Models
Vizio E-Series
E550-B2, E470-A0
Vizio D-Series
D40-F1, D32-D1
Vizio SmartCast
E50x-G1, M43-C1
Vizio 4K Models
P55-F1, M65-F0